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Monogram Appliance Error Codes
Lookup & Diagnostics

Find your error code, understand what it means, and learn whether you need professional service. Covers every Monogram appliance category — beverage centers, column refrigerations, cooktops, dishwashers, freezers, ice makers, microwaves, ovens, ranges, range hoods, rangetops, refrigerators, and wine refrigerations.

88 Error codes
13 Appliance types
93 Service areas
79 Models covered

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Beverage Center Not Cooling
A Monogram beverage center runs but does not cool.
Beverage Center
Burner Not Igniting
A burner on a Monogram rangetop clicks but will not light.
Rangetop
Burner Won’t Stay Lit
A burner on a Monogram rangetop lights but will not stay lit.
Rangetop
C1
Drain time exceeded on a Monogram dishwasher.
Dishwasher
C2
Total pump-out time exceeded on a Monogram dishwasher.
Dishwasher
C3
Drainage failure — no or slow drain on a Monogram dishwasher.
Dishwasher
C4
Over-fill after a power loss on a Monogram dishwasher.
Dishwasher
C5
Pump-out time too short on a Monogram dishwasher.
Dishwasher
C6
Incoming water too cold on a Monogram dishwasher.
Dishwasher
C7
Water-temperature sensor (thermistor) fault on a Monogram dishwasher.
Dishwasher
C8
Detergent cup blocked from opening on a Monogram dishwasher.
Dishwasher
CC
Check-temperature-controls alert on a Monogram refrigerator.
Refrigerator
CC
Check-temperature-controls alert on a Monogram freezer.
Freezer
CC
Check-temperature-controls alert on a Monogram refrigeration column.
Column Refrigeration
CC
Check-temperature-controls alert on a Monogram wine refrigerator.
Wine Refrigeration
CC
Check-temperature-controls alert on a Monogram beverage center.
Beverage Center
CI
Check-the-icemaker alert on a Monogram refrigerator.
Refrigerator
CI
Check-the-icemaker alert on a Monogram ice maker.
Ice Maker
Column Not Reaching Temperature
A Monogram refrigeration column will not reach its set temperature.
Column Refrigeration
Continuous Clicking
A Monogram rangetop keeps clicking after the burner lights.
Rangetop
Continuous Clicking
A Monogram gas cooktop keeps clicking after the burner lights.
Cooktop
Control Lock Won’t Clear
The control lock on a Monogram cooktop will not clear.
Cooktop
Controls Unresponsive
The controls on a Monogram range hood do not respond.
Range Hood
Cracked Glass Surface
The glass surface of a Monogram cooktop is cracked.
Cooktop
dE
Defrost-system fault in the last 24 hours on a Monogram refrigerator.
Refrigerator
DE
Demonstration / showroom mode active on a Monogram refrigerator.
Refrigerator
dE
Defrost-system fault in the last 24 hours on a Monogram freezer.
Freezer
dE
Defrost-system fault in the last 24 hours on a Monogram refrigeration column.
Column Refrigeration
Door / Latch Fault
A Monogram microwave door will not latch or the interlocks fail.
Microwave
F0
Shorted or stuck key / control fault on a Monogram oven.
Oven
F0
Shorted or stuck key / control fault on a Monogram range.
Range
F1
Electronic control (ERC) / keypad failure on a Monogram oven.
Oven
F1
Electronic control (ERC) / keypad failure on a Monogram range.
Range
F1
Electronic control fault on a Monogram cooktop.
Cooktop
F2
Oven over-temperature condition on a Monogram oven.
Oven
F2
Oven over-temperature condition on a Monogram range.
Range
F3
Open oven temperature sensor (RTD) circuit on a Monogram oven.
Oven
F3
Open oven temperature sensor (RTD) circuit on a Monogram range.
Range
F4
Shorted oven temperature sensor (RTD) circuit on a Monogram oven.
Oven
F4
Shorted oven temperature sensor (RTD) circuit on a Monogram range.
Range
F5
Control board failure on a Monogram oven.
Oven
F5
Control board failure on a Monogram range.
Range
F5
Control board failure on a Monogram cooktop.
Cooktop
F7
Stuck or shorted key on the membrane keypad of a Monogram oven.
Oven
F7
Stuck or shorted key on the membrane keypad of a Monogram range.
Range
F8
Control board / EEPROM failure on a Monogram oven.
Oven
F8
Control board / EEPROM failure on a Monogram range.
Range
F9
Door lock circuit / motorized latch fault on a Monogram oven.
Oven
F9
Door lock circuit / motorized latch fault on a Monogram range.
Range
FC
Door lock circuit component failure on a Monogram oven.
Oven
FC
Door lock circuit component failure on a Monogram range.
Range
FD
Meat-probe / probe-receptacle fault on a Monogram oven.
Oven
FD
Meat-probe / probe-receptacle fault on a Monogram range.
Range
FF
General control failure / communication fault on a Monogram oven.
Oven
FF
General control failure / communication fault on a Monogram range.
Range
FF
Temperature rising / food-may-be-thawing alert on a Monogram refrigerator.
Refrigerator
FF
Temperature-rising / food-may-be-thawing alert on a Monogram freezer.
Freezer
FF
Temperature-rising alert on a Monogram refrigeration column.
Column Refrigeration
Freezer Not Freezing
A Monogram freezer runs but does not freeze properly.
Freezer
Frost Build-up
Frost or ice accumulates inside a Monogram freezer.
Freezer
Grease Filter Problem
A Monogram range hood grease filter is clogged or will not seat.
Range Hood
H2O
Low or no water detected on a Monogram dishwasher.
Dishwasher
Hood Fan Not Working
The fan on a Monogram range hood will not run.
Range Hood
Hood Light Out
The light on a Monogram range hood does not work.
Range Hood
Humidity Too High or Low
Humidity is too high or too low in a Monogram wine refrigerator.
Wine Refrigeration
Ice Tastes or Smells Off
Ice from a Monogram ice maker tastes or smells off.
Ice Maker
Induction Element Not Heating
An induction element on a Monogram cooktop will not heat.
Cooktop
Keypad Unresponsive
The keypad on a Monogram microwave does not respond.
Microwave
Leak Detected / 999
Leak detected — cycle cancelled / 999 on a Monogram dishwasher.
Dishwasher
Low Ice Production
A Monogram ice maker produces too little ice.
Ice Maker
Microwave Not Heating
A Monogram microwave runs but does not heat food.
Microwave
Not Draining
A Monogram ice maker will not drain.
Ice Maker
Not Making Ice
A Monogram ice maker produces no ice.
Ice Maker
Orange or Yellow Flame
A burner on a Monogram rangetop burns with an orange or yellow flame.
Rangetop
PF
Power-failure notice on a Monogram refrigerator.
Refrigerator
PF
Power-failure notice on a Monogram freezer.
Freezer
PF
Power-failure notice on a Monogram refrigeration column.
Column Refrigeration
PF
Power-failure notice on a Monogram wine refrigerator.
Wine Refrigeration
PF
Power-failure notice on a Monogram beverage center.
Beverage Center
PF
Power-failure notice on a Monogram ice maker.
Ice Maker
PF
Power-failure / interruption notice on a Monogram dishwasher.
Dishwasher
Sparking or Arcing
A Monogram microwave sparks or arcs during use.
Microwave
Temperature Swings
A Monogram wine refrigerator will not hold a steady temperature.
Wine Refrigeration
Turntable Not Turning
The turntable on a Monogram microwave will not rotate.
Microwave
Uneven Flame
A Monogram rangetop burner flame is uneven or yellow.
Rangetop
Weak Suction
A Monogram range hood has weak suction or poor airflow.
Range Hood
Wine Cooler Not Cooling
A Monogram wine refrigerator runs but does not cool.
Wine Refrigeration
Wrong Temperature
A Monogram beverage center holds the wrong temperature.
Beverage Center
Understanding Monogram error & fault codes

How a Monogram appliance reports a fault

Monogram appliances are built on GE’s control platforms, and most of them will tell you what is wrong before they stop working. A cooking appliance flashes an F-code, a dishwasher shows a C-code, and refrigeration surfaces a short letter alert such as FF or CI. Reading that code correctly is the fastest route to an accurate repair, because each one points at a specific part — a sensor, a control board, a door latch, a drain pump, or simply a door left open or a feature left running. This page explains the genuine codes Monogram uses across the range, and every appliance type has its own detailed breakdown in the error codes library.

Cooking F-codes: ranges, ovens and rangetops

The F-series appears on ranges, wall ovens, and rangetops, and it usually concerns the oven temperature sensor, the control board, or the door lock:

  • F0 / F7 — a stuck or shorted key on the membrane keypad; clear and retry, replace the control if it persists.
  • F1 / F5 / F8 — a control (ERC) or EEPROM board failure that typically needs the board replaced.
  • F2 — the oven exceeded its set temperature, pointing at the sensor or control.
  • F3 / F4 — an open (F3) or shorted (F4) oven temperature sensor (RTD) circuit.
  • F9 / FC — a door-lock circuit or motorized-latch fault, common after self-clean.
  • FD — a meat-probe or probe-receptacle fault.

Display words such as LOC or “Loc Door”, “Unlock Door”, ERR, and OFF are status messages, not stored faults — the range code guide walks through each.

Dishwasher C-codes

Monogram dishwashers use a C-series that centres on draining and water temperature. C1 through C5 cover drain timing — a drain that takes too long, an over-long pump-out, a complete drainage failure, an over-fill after power loss, or a pump-out that is too short. C6 flags incoming water that is too cold, C7 a water-temperature thermistor fault, and C8 a detergent cup blocked from opening. H2O means low or no water is detected, and a LEAK DETECTED notice cancels the cycle. The dishwasher code guide covers the full set.

Refrigeration alerts

Refrigerators, freezers, columns, wine reserves, beverage centers, and ice makers share a short set of letter alerts. FF warns that temperature is rising and food may be affected; CC means the temperature controls need checking; CI tells you to check the icemaker; and dE flags a defrost-system fault in the last 24 hours. DE is showroom/demo mode — cooling off, lights on — cleared by unplugging the unit for a minute or two. Note that tC and tF are Turbo Cool and Turbo Freeze indicators, not faults.

The PF power-failure alert

Both dishwashers and refrigeration units use PF to report that power was interrupted. It is informational rather than a hardware fault — press the indicated pad to clear it, then confirm the appliance has returned to its set temperature or resumed its cycle. A PF that keeps reappearing on its own, however, can point to a loose connection or an unstable supply worth investigating.

Microwaves and range hoods: no display codes

Two categories deliberately have no fault-code display. Monogram microwaves and Advantium speed ovens, and the ZV range hoods, are diagnosed from observable symptoms — a magnetron that no longer heats, a turntable that will not turn, a blower that runs at one speed, or lights that fail. There is no code to read, so the diagnosis comes from how the appliance behaves, which the microwave and range-hood pages describe in detail.

When to reset and when to call

Keypad lockouts, demo mode, a one-off PF, and a warm alert after loading groceries usually clear on their own or with a power cycle — disconnect the appliance for a minute, restore power, and watch the panel. A persistent F-series sensor or board fault, a C-code drainage failure, a dE defrost fault, or a CI icemaker fault calls for a technician with genuine Monogram parts. Our certified technicians diagnose every Monogram code across cooking, refrigeration, dishwashing, and ice; you can confirm your model on the manufacturer’s site at monogram.com. When you are ready, schedule your repair and our team will confirm the next available visit.

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